TERMS AND CONDITIONS

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TERMS AND CONDITIONS

What you should wear or bring:

Dress appropriately for the weather which is always in the 80s rain or shine.
Wear comfortable walking shoes or trainers/sneakers.
There is always the possibility of getting dusty, dirty, wet, or muddy. Wear clothes that can get dirty.
Camera to capture the fun. Sun block and insect repellent strongly advised.
Each driver must have their driver’s license. Adults who do not present their driver’s license are restricted to being a passenger.
We will provide helmets for the Dune Buggy Adventures which must be worn at all times while driving. Eye protection such as goggles or your sunglasses or glasses, is advised.
Cash - small bills for small purchases or tips along the way.
Face Mask - adherent to Covid-19 protocols.

Payment, Cancellation, and Tour Change Policies:

We accept Visa, Master Card, Discover, cash, traveller's cheques, Paypal, Zelle, CashApp or direct bank deposit.
We require a 50% deposit within 3 days of receipt of your confirmation details.
Our published tour prices include vehicle, gas and helmets. Full day tours include lunch.
Children 12 and under on the Bareback Adventures pay the Child Rate which is 30% off the applicable rate.
Child seat must be reserved at time of booking.
CARICOM nationals presenting their territory issued valid driver’s license will be given a 30% discount. This offer cannot be combined with complimentary renter driver’s permit. Must book via e-mail or phone.
CARICOM corporate groups will be given 35% discount. This offer cannot be combined with complimentary renter driver’s permit. Must book via e-mail or phone.
Cancellations made within 48 hours of your adventure can be rescheduled, NOT refunded. 24 hours are non-refundable. This means next-day and same-day reservations are non-refundable.
All tour renters must agree to immediately pay the deductible of USD1500.00 per UTV or USD2000.00 per Jeep on a valid credit card in the event of damages ( cost of the damage if less than the deductible) by signing a delayed transaction form.
Drivers are responsible for the first USD1500.00/ USD2000.00 of damages after which Sun Hunters’ comprehensive insurance kicks in.
An Online Wavier releasing the tour company and tour operator is included in our tour rental agreement and must be accepted to participate in the tour.
Parties wishing to split payment: Payment must still be made in full at the time of reservation.
In the event that Sun Hunters’ cancels your tour, a full refund will be given.
Sun Hunters’ cancellations due to inclement weather will be rescheduled or a voucher given for a future tour.
Cancellations due to National Advisory are non-refundable but rescheduled where possible.
Our cancellation and tour change policies apply to all tour vouchers from outside booking agents, gift certificates, promotional offers, and coupons.

Online Deposit Details:

Your Rate: US Exchange Rate US$1.00 = EC$2.68
PayPal: https://www.paypal.me/SunHunters
Zelle: Cherisse David - cherisse87@gmail.com
Cash App: Cash.App/$SunHuntersGrenada
Republic Bank Online Transfer: Sun Hunters - Checking Account No. 62016001
FCIB Online Transfer: Sun Hunters - Checking Account No. 107011900

Pick-up and Check-in Policies:

Please be present at your designated pickup location at least 5 minutes before your scheduled pickup time. Our tours run on a schedule; the shuttle will wait 5 minutes after your scheduled pick-up and then leave if you are not present.
We are under no obligation to refund or reschedule any party that does not show up or is late for their pick-up or tour check-in.
All guests agree to be tracked by GPS and they may be videotaped while on tour for commercial and security reasons.

Restrictions:

To rent our Dune Buggies/Jeeps, you must be 25 years old.
To drive accompanied by renter you must be 21 years old and have a valid driver’s license.
All drivers must have and show a valid Driver’s License.
A complimentary Grenada Driver’s License will be issued to the renter based on your foreign Driver’s License.
Anyone under 21 years old, or anyone without a valid Driver’s License will be restricted to the passenger seat of our Dune Buggy/Polaris UTV.
Passengers must be 16 years or older for the Dune Buggy Adventures.
Groups are eight (8) or more persons. Maximum group size accommodated per tour is thirty (30) persons for Dune Buggy Adventure and thirty 36 persons for Bareback Adventures. Complimentary driver license will not be issued to groups.
Groups and persons wish to use their CARICOM discount must book via phone or e-mail.
Dune Buggy and Bareback Adventures are not recommended for anyone with neck or back issues or for women who are pregnant. Consult a doctor before booking a tour.

Tour Departures:

To participate in our tours, you must accept the risks of driving a Dune Buggy/ Jeep by signing our “Release Liability” Form You must listen closely to the safety lecture given by your guide, and you must follow any instruction given by the guide.
You must demonstrate safe driving skills and never exceed the speed limits. You must never drive ahead of the lead tour guide.

Zero Tolerance Policy:

At any point during your tour, if the guides feel that you are operating in an unsafe or reckless manner, they have full authority to end your tour without a refund. Any vehicle can be very dangerous if they are operated unsafely and incorrectly.
You are responsible for the safe return of your vehicle, key and helmets.
Our tours are scenic, never high speed nor mudding. While we have to navigate some rough and muddy trails, we are NOT high speed nor mudding tours.
We are operating vehicles on public roads so ALCOHOL CONSUMPTION IS NOT ALLOWED on our tours.

All Dune Buggy tours depart rain or shine!

GRATUITY/TIP FOR THE GUIDE(S) IS NEVER REQUIRED BUT ALWAYS APPRECIATED.